Refund policy
Return & Refund Policy – The Bloopins
30-Day Satisfaction Guarantee
At The Bloopins, we stand behind the quality of our products and want you to feel completely confident with your purchase.
If you are not fully satisfied with your Bloopins™, you may request a return, refund, or exchange within 30 days of receiving your order, in accordance with the guidelines below.
This 30-day policy does not apply to final sale items, including sale, discounted, and clearance products.
Return Eligibility
To qualify for a return, your item must be:
- Unworn and unused
- In the same condition as received
- With original tags attached
- In the original packaging
- Accompanied by proof of purchase
Returns are reviewed on a case-by-case basis to ensure fairness for both sides.
Items showing signs of wear, washing, or use may not be eligible for a refund.
To start a return, please contact us at:
thebloopins@gmail.com
Items sent back without prior approval will not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect, or unless otherwise required by applicable law.
Order Cancellation
Orders cannot be canceled or modified once they have been processed and handed over to the shipping carrier.
However, you may return the item after delivery in accordance with this policy.
Damaged or Incorrect Items
Please inspect your order upon delivery.
If your item is defective, damaged, or incorrect, contact us immediately at:
thebloopins@gmail.com
We will review the issue and resolve it as quickly as possible.
Fabric, Color & Design Variations
Due to the nature of our premium coral fleece fabric and lighting conditions during photography, slight variations in color tone, shade, or texture may occur.
Minor differences in pile direction, fluff texture, softness, or overall appearance are natural characteristics of the material and may vary between individual items.
Additionally, small variations in design details such as eyes, hair, stitching, or character expression may occur between production batches, making each piece slightly unique.
Please note that screen settings and lighting conditions may also affect how colors appear in photos compared to real life.
These minor variations are normal and are not considered manufacturing defects. As such, they do not typically qualify as valid reasons for returns, refunds, or exchanges.
We do not offer refunds for items purchased in an incorrect size. Choosing the correct size is the customer’s responsibility. For a more comfortable and relaxed fit, we always recommend sizing up.
Non-Returnable Items
- Personalized or custom products
- Gift cards
- Sale, discounted, and clearance items
Sale, discounted, and clearance items are final sale and are not eligible for return, refund, or exchange unless they arrive damaged, defective, or incorrect.
Exchanges
The fastest way to exchange an item is to:
- Request a return
- Once approved, send the item back
- Place a new order for the desired product
European Union – 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of receiving it, in accordance with applicable consumer protection laws.
- Item must be unworn and unused
- Tags must be attached
- Original packaging required
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved:
- Refunds are issued to your original payment method
- Processing time: up to 10 business days
Please note that banks or payment providers may require additional processing time.
If more than 15 business days have passed since approval, please contact us at:
thebloopins@gmail.com
Important
If you experience any issues with your order, we encourage you to contact our support team before opening a dispute. We are here to help and will always do our best to find a fair solution.